Terms and Conditions

Last updated: September 17, 2026

Welcome to lowcarb.ph. By using our website or placing an order, you agree to these Terms and Conditions. Please read them before you shop.

Our products and services

Low Carb Philippines sells organic, pesticide-free produce and low-carb pantry products, such as chia seeds, nuts, and spices, through lowcarb.ph. We also publish nutrition and lifestyle content written by Coach Den and our team. This content is educational and does not replace professional medical advice (see “Health and nutrition content” below).

Orders and payment

We accept payment by GCash, Maya, or Cash on Delivery. By placing an order, you confirm that the information you provide (name, delivery address, contact number) is accurate. We reserve the right to cancel any order we cannot fulfill, such as out-of-stock items, and will notify you if this happens.

Changes and cancellations

You can cancel or change your order before it has shipped or been prepared for delivery. Contact us as soon as possible at info@lowcarb.ph or +63 985 946 5111. Once an order has shipped, it can no longer be changed or cancelled.

Delivery

We currently deliver to Metro Manila using third-party couriers such as Lalamove or Grab. Our delivery areas and timeframes may expand or change over time; check with us directly for the most current coverage.

Returns and refunds

If you receive a damaged or incorrect item, contact us within 24 hours of delivery and we will issue a refund or replacement. Because our products are organic and often perishable, we are not able to accept returns for change of mind.

Pricing

All prices are listed in Philippine Pesos (PHP) and may change without prior notice. The price charged is the price shown on the site at the time you place your order.

Health and nutrition content

Our blog, recipes, and coaching content are for general educational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before making changes to your diet, especially if you have a medical condition such as diabetes, PCOS, or hypertension.

Intellectual property

All content on lowcarb.ph, including text, recipes, images, and graphics, belongs to Low Carb Philippines unless otherwise noted. You may not reproduce or redistribute our content without permission.

Limitation of liability

We work to keep our site and information accurate, but we do not guarantee that our website will be error-free or uninterrupted. To the extent permitted by law, Low Carb Philippines is not liable for indirect or incidental damages arising from your use of our site or products.

Governing law

These Terms and Conditions are governed by the laws of the Republic of the Philippines.

Changes to these terms

We may update these Terms and Conditions from time to time. We will post the updated version here with a new last updated date.

Contact us

Questions about these terms: email info@lowcarb.ph or call +63 985 946 5111.